At Alvv, we’re committed to getting your order to you quickly, safely, and with complete transparency.
Below you’ll find everything you need to know about how and when your items will ship.
Orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving payment confirmation.
Once your order has shipped, you’ll receive a confirmation email with tracking information.
| Destination | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| United States | 7–12 business days | Free shipping |
| Canada | 7–12 business days | Free shipping |
| Europe | 7–12 business days | Free shipping |
| Australia/NZ | 7–12 business days | Free shipping |
| Rest of World | 4–14 business days | Calculated at checkout |
All orders include tracking.
You can track your package using the link provided in your shipping confirmation email.
If your tracking shows “Delivered” but you haven’t received your order, please contact your local carrier first, then email us at support@alvv.store.
International orders may be subject to customs fees, import duties, and taxes once they reach your country.
These charges are the customer’s responsibility and are not included in the item price or shipping cost.
Please double-check your shipping address before placing an order.
We cannot be held responsible for packages delivered to an incorrect or incomplete address provided by the customer.
If your order is lost or arrives damaged, contact us immediately at support@alvv.store.
We will work with the carrier to resolve the issue promptly.
If you have any questions regarding shipping or delivery, reach out to us at support@alvv.store — we’re here to help.